Peptavia 90-Day Money-Back Guarantee

We stand behind Peptavia and want you to have enough time to properly evaluate your results.

Hair changes take time, which is why every eligible Peptavia purchase is protected by our 90-Day Money-Back Guarantee.

How the Guarantee Works

To qualify for a refund under our 90-Day Money-Back Guarantee, you must:

• Use Peptavia consistently for the full 90-day period, following the usage instructions provided with your product.

• Take clear before photographs before beginning treatment.

• Take clear after photographs at the end of the 90-day period.

• Where possible, photographs should be taken from the same angle, distance and lighting so that progress can be assessed fairly.

• Provide reasonable evidence that the product was used throughout the 90-day period.

• Submit your refund request within 14 days of completing your 90-day trial.

This means refund requests must normally be submitted between Day 90 and Day 104 from the beginning of your Peptavia routine.

What Evidence Is Required?

When submitting your request, we may ask you to provide:

• Your order number and the email address used to place your order.

• Your dated before photographs.

• Your dated photographs taken after completing the 90-day period.

• Photographs of your Peptavia product and/or other reasonable evidence demonstrating that the product was used as directed for the full trial period.

The guarantee is intended for customers who have genuinely used Peptavia for 90 days and have not experienced a noticeable change in the appearance of their hair or thinning area.

Requests Made Before 90 Days

Refund requests made under the Money-Back Guarantee before completing the full 90-day trial will not be eligible.

Hair growth and changes in hair density do not occur overnight. The 90-day period is designed to give the Peptavia routine sufficient time before results are assessed.

Requests Made After the Guarantee Window

You have 14 days after completing your 90-day trial to submit your claim.

Guarantee claims submitted after this period may not be accepted.

Refund Approval

Once your evidence has been submitted, our team will review your claim.

If your claim meets the requirements of the 90-Day Money-Back Guarantee and your photographs show no noticeable change following consistent use, your eligible purchase will be refunded to your original payment method.

Please allow your bank or payment provider additional time to process the refund after it has been approved.

Important

The Peptavia 90-Day Money-Back Guarantee is designed to prevent misuse of the policy while ensuring genuine customers have the opportunity to properly trial the product.

Customers who do not complete the 90-day routine, cannot provide before-and-after photographs, cannot provide reasonable evidence of use, or submit their request outside the guarantee period may not qualify for a refund under this guarantee.

This guarantee does not affect any statutory rights you may have under applicable consumer law.

To submit a claim, please contact our customer support team with your order number, before-and-after photographs and supporting evidence of use.